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An update from Bewith,Inc. ( (JP:9216) ) is now available.
Bewith, Inc. will acquire Malaysian firm Radiant Communication Sdn. Bhd. and turn it into a subsidiary to spearhead the overseas rollout of its Omnia LINK cloud PBX and contact center platform. The move leverages Radiant’s long-standing role in Malaysian telephony and contact center systems, including AI and CRM development, to accelerate localization and strengthen Bewith’s positioning in a growing offshore contact center market.
By using Malaysia as a base for future expansion into ASEAN markets such as Indonesia and Vietnam, Bewith aims to raise the share of high-profit Omnia LINK external sales and capture growth that exceeds domestic potential. The company also plans to explore bringing Radiant’s AI agent solution KeyAI to Japan to enhance automation and productivity in local contact centers amid a shrinking workforce, signaling broader technological and geographic diversification for stakeholders.
More about Bewith,Inc.
Bewith, Inc. is a Japan-based provider of contact center and business process outsourcing services that has also developed its own cloud-based PBX platform, Omnia LINK, for call center operations. The company focuses on expanding high-margin external sales of Omnia LINK, which incorporates AI functions and is already deployed at more than 100 domestic corporate clients, as a key pillar of its growth strategy.
Average Trading Volume: 54,071
Technical Sentiment Signal: Buy
Current Market Cap: Yen26.48B
Find detailed analytics on 9216 stock on TipRanks’ Stock Analysis page.