8×8 Inc ( (EGHT) ) has released its Q3 earnings. Here is a breakdown of the information 8×8 Inc presented to its investors.
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8×8 Inc. is a leading provider of integrated communication platforms, offering solutions that combine Contact Center, Unified Communication, and CPaaS APIs, primarily serving the customer experience sector with a focus on AI integration.
In its third quarter of fiscal year 2025, 8×8 Inc. reported stable financial performance, highlighted by continued positive cash flow and a year-over-year increase in new product adoption. Despite slight declines in total and service revenue compared to the previous year, the company achieved record cash flow from operations and maintained a positive operating income.
Key financial metrics for the quarter included a total revenue of $178.9 million and a service revenue of $173.5 million. The company reported a GAAP net income of $3.0 million, a notable improvement from the GAAP net loss of $21.2 million in the same quarter of the prior fiscal year. Additionally, cash flow from operations reached $27.2 million, reflecting a solid operational performance.
Strategically, 8×8 continues to innovate its CX platform with AI-driven enhancements and secured significant partnerships, expanding its technological ecosystem. The company also launched a new brand identity and received multiple industry recognitions, underscoring its leadership in the customer experience domain.
Looking ahead, 8×8 Inc. remains focused on enhancing customer value and driving long-term profitability, with management confident in their strategic positioning to leverage upcoming opportunities in the market.