8×8 Inc ( (EGHT) ) has released its Q1 earnings. Here is a breakdown of the information 8×8 Inc presented to its investors.
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8×8, Inc. is a leading provider in the communications sector, offering a comprehensive platform for customer experience that integrates contact center, unified communication, and CPaaS APIs. The company is known for its innovative solutions that enhance customer engagement and operational efficiency.
In its latest earnings report for the first quarter of fiscal year 2026, 8×8, Inc. announced a return to year-over-year revenue growth, with service revenue reaching $176 million and total revenue at $181 million. The company also marked its 18th consecutive quarter of positive cash flow from operations, highlighting the effectiveness of its platform strategy.
Key financial metrics revealed a GAAP operating income of $0.6 million, a significant improvement from the previous year’s loss. Non-GAAP net income was reported at $10.7 million, slightly up from $10.4 million in the prior year. However, adjusted EBITDA decreased to $20.7 million from $25.8 million. The company also repurchased one million shares and prepaid $15 million on its term loan, reflecting disciplined capital management.
Recent innovations on the 8×8 platform include AI-driven automation and enhanced security features, such as the 8×8 Verif8 and 8×8 Operator Connect, which expand the company’s global reach and improve customer interaction capabilities. These advancements position 8×8 as a strong contender in the evolving customer experience landscape.
Looking ahead, 8×8’s management remains optimistic about continued growth and innovation, emphasizing the company’s unique position to lead in intelligent, integrated, and voice-powered customer experiences. The company is committed to building a durable platform that aligns with customer needs and market demands.

