1-800-FLOWERS.COM, Inc. ( (FLWS) ) has released its Q3 earnings. Here is a breakdown of the information 1-800-FLOWERS.COM, Inc. presented to its investors.
1-800-FLOWERS.COM, Inc. is a prominent provider of thoughtful expressions, operating in the e-commerce sector with a diverse portfolio of brands aimed at fostering connections and relationships through gifts and floral arrangements. The company recently released its fiscal 2025 third-quarter earnings report, highlighting a challenging period with a significant net loss and the introduction of a new strategic plan called Celebrations Wave.
The earnings report revealed a decrease in total consolidated revenues by 12.6% to $331.5 million, attributed to a decline in consumer demand. The company also reported a net loss of $178.2 million, which included a substantial non-cash goodwill and intangible impairment charge of $138.2 million. Despite these setbacks, the company is launching the Celebrations Wave strategy, aimed at transforming its business model into a sentiment-led ecosystem to drive long-term growth.
Key financial metrics showed a decline in gross profit margin to 31.7%, affected by implementation issues and a promotional sales environment. Operating expenses rose significantly due to the impairment charge, while adjusted net loss and adjusted EBITDA also reflected the company’s financial challenges. Segment results varied, with BloomNet showing revenue growth, while other segments experienced declines.
Looking ahead, 1-800-FLOWERS.COM, Inc. is focusing on its Celebrations Wave strategy, which seeks to enhance customer engagement and optimize operations through advanced technologies and personalized experiences. The company aims to position itself as a leader in relationship-driven commerce, despite withdrawing near-term guidance due to macroeconomic uncertainties.