Record Profitability and Margin Expansion
Adjusted EBITDA margin reached 14% in Q4 (up 1 percentage point year-over-year) and gross margin expanded by 2 percentage points to 35%. Management stated this is the highest gross margin and EBITDA delivered to date and that the top end of the midterm EBITDA target (12%–14%) has been achieved ahead of schedule.
Organic Gross Profit Growth
Organic gross profit grew 3% in Q4 and 4% for the full year 2025, demonstrating continued organic gross profit growth despite FX headwinds.
Strong Americas and API Performance
Americas (more than 60% of group gross profit) delivered 7% gross profit growth in the quarter with a 3 percentage point margin improvement to 36%. The API platform (enterprise messaging and e-mail) was identified as the main contributor to growth.
RCS and Next-Generation Messaging Momentum
RCS volumes grew 260% year-over-year in Q4, while RCS still represents only ~3% of total messaging volume — indicating a large runway. Management highlighted RCS can deliver up to 10x engagement versus standard SMS.
Enterprise and Self-Service Traction
Enterprise customer base grew a consistent 5%, with high-margin self-service products delivering stable ~10% year-to-date growth. Management reported significant enterprise wins (multiple 7-figure deals) and deeper strategic relationships (e.g., Adobe, PayPal, OneMain Financial).
Cash Generation and Working Capital
Q4 cash conversion was strong at 84% (seasonally strong quarter). Free cash flow for the last 12 months was SEK 1.5 billion with a 40% cash conversion for the year (within the 40%–50% guidance). Net working capital remains favorable (negative NWC) with available seasonal cash releases.
Active Capital Return and Balance Sheet Flexibility
Company repurchased 8.8% of outstanding shares (62 million shares ~SEK 1.9 billion plus SEK 364 million via equity swap) and convened an EGM to cancel treasury shares to enable further buybacks. Leverage at 1.6x with SEK 3.7 billion available in credit facilities.
External Recognition and Strategic Positioning
Named market leader by IDC and ROCCO and recognized by Gartner as a CPaaS Magic Quadrant leader for the third consecutive year. Management emphasized partnerships and ecosystems (e.g., Lovable, Adobe) and positioning as the communications backbone for the AI era.