Monness Crespi cuts Western Union to Sell with headwinds ‘increasingly apparent’

As previously reported, Monness Crespi analyst Gus Gala downgraded Western Union (WU) to Sell from Neutral with a $7.50 price target Revenue came in below consensus as weakness in the North America CMT segment, particularly around retail and, to a lesser extent, slower consumer services, dragged, the analyst tells investors. Looking to calendar year 2025, reiterated guidance that assumes continued growth in digital, stable retail, and double-digit consumer services growth is “going to be challenging” considering the firm’s concerns around retention in the digital channel and the company’s commentary around pricing plans and a playbook similar to EU for the retail fleet, the analyst tells investors.