Cerence (CRNC) announced an expanded collaboration with its long-time partner and distributor, Code Factory, to introduce VoiceTopping, a new solution that will bring conversational AI to self-service kiosks in a variety of industries. The announcement marks an important step as Cerence AI begins its strategic expansion into new markets, bringing the power of voice interaction to user experiences beyond automotive. “With our decades of experience in conversational AI in the car, we are well versed in the power that voice interaction has to transform user experiences across a wide variety of sectors,” said Brian Krzanich, CEO, Cerence AI. “Expanding our long-term partnership with Code Factory to work together to address the self-service kiosk market is a natural evolution of our technology. Our proven solutions are perfectly suited to transform kiosk experiences, making them faster, more intuitive, and more accessible for users across industries.”
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