Salesforce (CRM) has expanded its Hyperforce platform in Indonesia to improve data storage, meet local rules, and support the country’s growing AI sector. The move brings tools like Data Cloud, Agentforce, Tableau Next, Tableau Cloud, and Marketing Cloud Next to Indonesian users.
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Hyperforce, CRM’s advanced cloud system launched in Indonesia in 2023, allows firms facing strict data rules to store it locally. By keeping data within national borders, it helps companies follow privacy laws, boost security, and earn customer trust.
Importantly, Hyperforce allows quick rollout of Salesforce tools like Agentforce and Customer 360. This speed is especially useful for Indonesia’s fast-growing AI sector.
CRM’s New Offerings
To meet the growing demand for agentic AI, Salesforce is now offering Agentforce in Indonesia. This platform lets businesses deploy autonomous AI agents across areas like sales, service, marketing, commerce, Tableau, Slack, and partner apps. These agents work independently to boost efficiency and reduce the need for human input.
Alongside Agentforce, Salesforce has launched Data Cloud, which connects and organizes data from any source into clear customer profiles. These profiles power automation, insights, and agent actions across the platform.
Also, Marketing Cloud Next is now available in the country. It helps teams work together more smoothly, delivers useful insights, and uses AI agents to improve speed, scale, and results during the customer’s journey.
Salesforce is also bringing its latest analytics tools to Indonesia with Tableau Next and Tableau Cloud. These AI tools are likely to give Indonesian firms more flexibility, better compliance, and technology to drive growth.
Is CRM a Buy, Hold, or Sell?
Turning to Wall Street, CRM stock has a Moderate Buy consensus rating based on 33 Buys, nine Holds, and three Sells assigned in the last three months. At $348.03, the average Salesforce stock price target implies a 34.32% upside potential.
