Bilt Rewards Scales Partnership With Avenue5 Residential, Demonstrates Operational and Engagement Gains

Bilt Rewards has shared an update.

The company announced a formal partnership with Avenue5 Residential, one of the largest U.S. property managers with more than 150,000 units nationwide. Within six months, Bilt Rewards was deployed across over 100,000 Avenue5 units. According to the update, residents using Bilt have earned over $9 million in rewards tied to rent, travel, and experiences. The rollout has coincided with an 18% increase in digital payment adoption, a 6% increase in on-time rent payments, and renewal improvements, including up to 100% renewal rates among residents who respond more than 25 days before lease end. Additionally, over 25% of residents are using Bilt’s free rent-reporting feature to build credit history. Avenue5’s CEO characterized Bilt as a valuable extension of the company’s resident experience platform, citing higher digital payments, earlier renewals, and operational efficiencies.

For investors, this partnership provides evidence of Bilt’s ability to scale rapidly with large property management clients and deliver measurable operational and financial benefits to partners. Higher digital payment adoption and improved on-time payments can translate into lower operational friction and potentially lower bad-debt risk for property managers, strengthening Bilt’s value proposition in sales cycles with other large portfolios. The strong resident engagement metrics, including renewal performance and credit-building participation, suggest that Bilt’s platform may drive higher tenant stickiness, which could support recurring revenue and retention in Bilt’s own customer base.

If replicated with additional large property managers, this case study positions Bilt to deepen its penetration in the multifamily housing sector and expand its network effects with residents and financial partners. While the LinkedIn post is promotional in tone, the reported adoption and performance metrics indicate potential for continued growth in enterprise partnerships, increased transaction volumes through the platform, and an enhanced competitive position in rent payments and rewards within the broader fintech and proptech landscape.