Zenvia Reports Strong CPaaS Growth and Strategic Shift in 2025

Zenvia ( (ZENV) ) has provided an announcement.

On May 15, 2025, Zenvia Inc. announced its Q4 2024 and full-year 2024 financial results, highlighting a significant increase in CPaaS revenue and improved expense control, with G&A as a percentage of revenues decreasing to 11.9%. Despite a challenging year marked by the launch of the Zenvia Customer Cloud and a dynamic CPaaS market, the company reported a 38% year-over-year increase in Normalized EBITDA. However, profitability fell short of expectations due to cost adjustments and SMS cost increases. Looking forward, Zenvia plans to focus on accelerating organic growth, expanding its partner ecosystem, and streamlining operations as part of its new strategic cycle announced in January 2025.

The most recent analyst rating on (ZENV) stock is a Hold with a $2.00 price target. To see the full list of analyst forecasts on Zenvia stock, see the ZENV Stock Forecast page.

Spark’s Take on ZENV Stock

According to Spark, TipRanks’ AI Analyst, ZENV is a Neutral.

Zenvia’s overall score reflects strong technical momentum and a positive earnings call that improves future prospects. However, the company faces challenges with profitability and valuation, as indicated by a negative P/E ratio and ongoing net losses. The solid balance sheet and cash flow improvements provide stability, while technical indicators suggest potential price appreciation.

To see Spark’s full report on ZENV stock, click here.

More about Zenvia

Zenvia Inc. is a leading cloud-based customer experience (CX) solution provider in Latin America, specializing in crafting personalized, engaging, and fluid experiences throughout the customer journey. The company focuses on empowering businesses to operationalize intelligence at scale, particularly in managing consumer experiences through its AI-driven platform, Zenvia Customer Cloud.

Average Trading Volume: 75,578

Technical Sentiment Signal: Hold

Current Market Cap: $93.36M

For an in-depth examination of ZENV stock, go to TipRanks’ Stock Analysis page.