Sprinklr, Inc. ( (CXM) ) has released its Q2 earnings. Here is a breakdown of the information Sprinklr, Inc. presented to its investors.
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Sprinklr, Inc. is a leading enterprise software company specializing in unified customer experience management (Unified-CXM) for modern enterprises, leveraging advanced AI to deliver exceptional customer interactions across various channels. Headquartered in New York City, Sprinklr serves over 1,900 global brands, including 60% of the Fortune 100.
In its second quarter of fiscal 2026, Sprinklr reported a total revenue of $212.0 million, marking an 8% increase year-over-year. Subscription revenue also saw a 6% rise, reaching $188.5 million. The company highlighted its strategic transformation efforts aimed at enhancing customer engagement and announced key executive changes, including the appointment of Scott Millard as Chief Revenue Officer.
Key financial metrics for the quarter included a GAAP operating income of $16.3 million, a significant improvement from a slight loss in the previous year. Non-GAAP operating income rose to $38.2 million, with a corresponding non-GAAP operating margin of 18%. Additionally, Sprinklr reported a net income per share of $0.05 on a GAAP basis and $0.13 on a non-GAAP basis. The company maintained a robust cash position with $474.0 million in cash, cash equivalents, and marketable securities.
Looking ahead, Sprinklr has provided guidance for the third quarter of fiscal 2026, projecting subscription revenue between $186 million and $187 million, and total revenue between $209 million and $210 million. For the full fiscal year, the company anticipates subscription revenue between $746 million and $748 million, and total revenue between $837 million and $839 million.
Sprinklr’s management remains focused on executing its corporate strategies and business initiatives, aiming to enhance its Unified-CXM platform and further solidify its position in the rapidly evolving market for customer experience solutions.