Sprinklr, Inc. ( (CXM) ) has released its Q1 earnings. Here is a breakdown of the information Sprinklr, Inc. presented to its investors.
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Sprinklr, Inc. is a leading enterprise software company specializing in unified customer experience management (Unified-CXM) for modern enterprises, utilizing advanced AI to enhance customer interactions across various channels. Headquartered in New York City, Sprinklr serves over 1,900 global brands, including 60% of the Fortune 100.
In its first fiscal quarter of 2026, Sprinklr reported a total revenue of $205.5 million, marking a 5% increase year-over-year. The company also highlighted a significant free cash flow of $80.7 million and announced a new $150 million stock buyback program, reflecting its robust financial health.
Key financial metrics for the quarter include a subscription revenue of $184.1 million, up 4% from the previous year, and a non-GAAP operating income of $36.7 million, which improved from $20.9 million year-over-year. The company also reported a non-GAAP net income per share of $0.12, up from $0.09 in the prior year. However, the GAAP operating loss was $1.8 million, a shift from a $5.7 million income in the previous year.
Looking ahead, Sprinklr’s management remains optimistic about the company’s strategic direction, despite acknowledging fiscal 2026 as a transitional year. The company forecasts a total revenue of up to $827 million for the full fiscal year, with a continued focus on enhancing customer experiences through its AI-driven platform.