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Nu Holdings Earnings Call: Growth and Expansion Insights

Nu Holdings Ltd. Class A ((NU)) has held its Q1 earnings call. Read on for the main highlights of the call.

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Nu Holdings Ltd. Class A recently held its earnings call, revealing a generally positive sentiment with strong customer growth and expansion, particularly in Mexico. The company showcased significant improvements in operating efficiency and net income. However, challenges such as increased credit loss allowances and funding cost pressures in emerging markets were also highlighted.

Strong Customer Growth

Nu Holdings reported an impressive addition of 4.3 million customers in Q1 2025, bringing its total customer base to 119 million across all markets. The growth was particularly notable in Brazil, Mexico, and Colombia, demonstrating the company’s expanding footprint in these regions.

Expansion in Mexico

The company experienced a remarkable 70% growth in its Mexican customer base over the past four quarters. Deposits in Mexico exceeded $5 billion, and revenues reached $245 million, underscoring the market’s potential and Nu Holdings’ successful penetration.

Record Loan Origination

Nu Holdings achieved a record $20.2 billion in total loan originations, marking a 64% year-over-year increase. This growth was primarily driven by strong performance in unsecured loans, highlighting the company’s robust lending capabilities.

Operating Efficiency Improvement

The efficiency ratio improved significantly to 24.7%, a 740 basis point enhancement year-over-year. This improvement reflects Nu Holdings’ commitment to operational efficiencies and cost management.

Net Income Growth

The company reported a 74% year-over-year increase in net income, reaching $557 million. This growth was accompanied by an impressive annualized return on investment of 27%, showcasing the company’s profitability.

New Banking License in Mexico

Nu Holdings secured a new banking license in Mexico, which is expected to accelerate its growth and expand its product offerings in the region. This strategic move positions the company for further success in the Mexican market.

Credit Loss Allowance Increase

The earnings call highlighted an increase in credit loss allowances during Q1, which impacted gross profit margins and led to a 3% sequential decline in gross profit. This indicates a cautious approach to potential credit risks.

Seasonal NPL Increase

Non-performing loans (NPLs) in the 15 to 90-day category increased by 60 basis points to 4.7%, reflecting typical Q1 seasonality. This increase is a reminder of the cyclical nature of the lending business.

Funding Cost Pressure in Mexico and Colombia

Investments in building local deposit franchises in Mexico and Colombia resulted in short-term pressure on net interest margins. This strategic investment is aimed at long-term growth despite the immediate impact on margins.

Forward-Looking Guidance

Looking ahead, Nu Holdings plans to continue its growth trajectory by focusing on secured lending opportunities and expanding its digital banking footprint across Latin America. The company aims to further grow revenue and improve operating leverage, with a strategic emphasis on Brazil, Mexico, and Colombia. Despite a slight decline in net interest margins, the company remains committed to maintaining a robust return on equity.

In conclusion, Nu Holdings’ earnings call painted a picture of robust growth and strategic expansion, particularly in Mexico. While challenges such as credit loss allowances and funding cost pressures exist, the company’s strong customer growth, improved operating efficiency, and net income growth highlight its potential for continued success. Investors and market watchers will be keen to see how Nu Holdings navigates these challenges and leverages its new banking license in Mexico to drive future growth.

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