Makemytrip Limited ((MMYT)) has held its Q4 earnings call. Read on for the main highlights of the call.
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MakeMyTrip Limited’s recent earnings call exuded a positive sentiment, highlighting the company’s robust financial performance and strategic growth initiatives. The call underscored significant achievements, including a remarkable increase in international revenue and investments in AI technologies. Despite a temporary setback in travel bookings due to geopolitical tensions, the company remains optimistic about a swift recovery.
Record Gross Booking Value and Customer Growth
MakeMyTrip reported a record gross booking value of $9.8 billion for fiscal year 2025, marking a 25.9% year-on-year growth in constant currency. This achievement was bolstered by the addition of over 9 million new customers, expanding the lifetime transacted user base to 82 million. This growth reflects the company’s successful strategies in attracting and retaining a larger customer base.
Significant Growth in International Revenue
The international segment of MakeMyTrip’s business demonstrated impressive growth, with international air-ticketing revenue increasing by over 33% and international hotels revenue surging by over 65% year-on-year. This segment now contributes 25% to the overall revenue, up from 22% in the previous fiscal year, highlighting its importance as a key growth driver for the company.
Strong Financial Performance
MakeMyTrip’s financial performance was robust, with a 27.4% year-on-year revenue growth in constant currency, reaching $978 million for fiscal year 2025. The company also reported an adjusted operating profit growth of 34.7% year-on-year, amounting to $167.3 million, showcasing its ability to efficiently manage costs while expanding its revenue base.
Investment in GenAI and AI-Powered Features
The company has been at the forefront of integrating AI technologies, introducing Myra.ai, a trip planning chatbot, along with several generative AI-powered features. These innovations aim to enhance customer experience by providing review summaries, GenAI search, and AI-driven support for booking changes, positioning MakeMyTrip as a leader in tech-driven travel solutions.
Launch of Standalone Tours and Attractions
In a bid to diversify its offerings, MakeMyTrip launched a new service allowing travelers to book experiences across over 1,100 international cities, featuring 215,000+ tours and attractions. This initiative is expected to attract a broader range of travelers seeking unique experiences.
Travel Disruption Due to Geopolitical Tensions
The earnings call also addressed a temporary dip in bookings caused by geopolitical tensions, particularly an incident at Pahalgam and subsequent escalations between India and Pakistan. This disruption affected both leisure and corporate travel, especially in northern India, but the company is confident in its ability to recover from this setback.
Forward-Looking Guidance
Looking ahead, MakeMyTrip anticipates continued growth, building on its record-breaking performance in fiscal year 2025. The company achieved a gross booking value of $9.8 billion, a 25.9% increase year-on-year, and reported an adjusted operating profit of $167.3 million, up 34.7% from the previous year. The international business segment is expected to remain a significant contributor to revenue, while ongoing investments in AI are set to further enhance user experiences.
In summary, MakeMyTrip Limited’s earnings call painted a picture of a company on a strong growth trajectory, driven by strategic investments and a focus on international expansion. Despite facing temporary challenges, the overall sentiment remains positive, with key takeaways including record gross booking values, significant customer growth, and innovative AI-driven initiatives.