Grocery Outlet Holding ((GO)) has held its Q3 earnings call. Read on for the main highlights of the call.
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The recent earnings call for Grocery Outlet Holding presented a mixed sentiment. While the company celebrated strategic advancements such as net sales growth and the success of its store refresh program, concerns were raised about underperformance in comparable store sales, the impact of SNAP benefits, and a decline in adjusted earnings. The introduction of new leadership was seen as a potential positive step towards addressing these operational challenges.
Net Sales Growth
Grocery Outlet reported a 5.4% increase in net sales, reaching $1.17 billion. This growth was attributed to the opening of 11 new stores and a 1.2% rise in comparable store sales. Despite the overall positive trend, the comparable store sales growth fell short of expectations.
Store Refresh Program Success
The company’s pilot store refresh program has shown promising results, delivering a mid-single-digit comp lift in two pilot stores. Plans are underway to expand this program to 150 stores by the end of 2026, indicating a strategic focus on enhancing store performance.
Gross Margin Consistency
Grocery Outlet maintained a gross margin of 30.4%, which was consistent with the company’s expectations. This consistency reflects effective management of spending and operational efficiency.
Leadership Additions
The company announced the addition of two new leaders: Frank Kerr as Chief Store Operations Officer and Scott Fremont as Chief Supply Chain Officer. These appointments are expected to drive improvements in store operations and supply chain management.
Comparable Store Sales Below Expectations
Comparable store sales growth of 1.2% did not meet the expected range of 1.5% to 2%. This shortfall was attributed to experimental promotional activities that ultimately had a net negative impact.
Weak Adjusted Earnings
Adjusted net income fell to $20.7 million, or $0.21 per adjusted diluted share, down from $27.9 million, or $0.28 per share, in the previous year. This decline highlights the financial challenges the company is facing.
Market Experimentations Impact
The latter part of the third quarter saw negative impacts on comparable sales due to changes in promotions and marketing strategies. These experiments did not yield the anticipated results, necessitating a course correction.
Challenges with SNAP Benefits
The company expressed concerns over potential disruptions to sales due to uncertainties surrounding SNAP benefits and a possible federal government shutdown. Last year, about 9% of sales were attributed to electronic benefits transfer payments.
Forward-Looking Guidance
Looking ahead, Grocery Outlet has adjusted its same-store sales growth expectations for the fourth quarter to range between flat and 1%. The company plans to accelerate its store refresh program, which has already shown positive results. For the full year, the company has updated its guidance to reflect net sales between $4.7 billion and $4.72 billion, with adjusted EPS expected to be between $0.78 and $0.80 per share. These strategic initiatives aim to drive sustainable growth and enhance in-store experiences.
In summary, the earnings call for Grocery Outlet Holding revealed a complex landscape of achievements and challenges. While the company is making strides in strategic areas such as net sales growth and store refresh initiatives, it faces hurdles with comparable store sales and adjusted earnings. The introduction of new leadership and a focus on enhancing customer experiences are expected to support the company’s growth trajectory.

