GB Group plc ((GB:GBG)) has held its Q2 earnings call. Read on for the main highlights of the call.
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The recent earnings call from GB Group plc painted a mixed picture, highlighting both significant achievements and ongoing challenges. The company reported substantial progress in the Americas and the successful launch of the GBG Go platform, which contributed to positive momentum. However, difficulties in the Identity segment and the retirement of a legacy platform impacted overall growth. Despite these hurdles, strong financial management and strategic initiatives suggest a cautiously optimistic outlook for the future.
Successful Turnaround in the Americas
The Americas business has undergone a remarkable transformation, achieving four times more new business in the first half compared to the previous year. Additionally, the deal activation time improved by 28%, showcasing the region’s robust performance and strategic execution.
Launch of GBG Go Platform
In April, GBG successfully launched the GBG Go platform, marking a significant milestone for the company. The platform secured 18 new customer wins and integrated 200 digital identity schemes, underscoring its potential to drive future growth and innovation.
Strong Financial Management
GBG demonstrated strong financial management with a cash conversion rate of 85.8% and a net debt-to-EBITDA ratio below 1x at GBP 66.6 million. The company also announced an additional GBP 10 million share buyback, reflecting confidence in its financial health.
Positive Financial Metrics
The company reported an adjusted operating profit increase of 4.6% to GBP 29.5 million, alongside a 12.6% rise in adjusted diluted earnings per share. These positive financial metrics highlight GBG’s ability to maintain profitability amidst challenging conditions.
Location Segment Growth
The Location segment, which accounts for 30% of total group revenue, experienced a growth of 4.8% in constant currency terms. This segment’s performance contributed positively to the overall revenue mix.
Minimal Growth in Identity Segment
The Identity segment, representing 63% of total group revenue, saw minimal growth of only 0.4% in constant currency terms. This stagnation indicates challenges within the segment that need to be addressed to enhance future performance.
Challenges with Legacy Platform Retirement
The retirement of a legacy technology platform in the Americas posed a challenge, affecting growth. However, the company expects this headwind to decrease in the second half of the year, potentially alleviating some of the pressure on overall performance.
Lower Net Revenue Retention
Net revenue retention was slightly lower at 97.8%, impacted by short-term factors in the Identity segment. This decline suggests the need for strategic adjustments to improve retention rates moving forward.
Reported Revenue Decline
On a reported basis, GBG’s revenue declined by 1% to GBP 135.5 million. This decline reflects the challenges faced during the period, despite positive developments in other areas.
Forward-Looking Guidance
GBG provided detailed guidance for the first half of fiscal year 2026, emphasizing key metrics and strategic initiatives. The company reported a 1.8% growth in constant currency terms and an adjusted operating profit increase of 4.6%. The focus remains on enhancing net revenue retention, with strategic emphasis on the Americas turnaround, the GBG Go platform, and evolving the operating model to drive shareholder value and accelerate top-line growth.
In summary, GB Group plc’s earnings call highlighted a blend of progress and challenges. While the company made significant strides in the Americas and with the GBG Go platform, it faced hurdles in the Identity segment and legacy platform retirement. Nonetheless, strong financial management and strategic initiatives provide a cautiously optimistic outlook for the future.

