Five9 Inc ( (FIVN) ) has released its Q4 earnings. Here is a breakdown of the information Five9 Inc presented to its investors.
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Five9 Inc., a leader in cloud-based contact center software, is renowned for its innovative AI-powered CX platform designed to enhance customer experiences across various industries. The company recently announced its financial performance results for the fourth quarter and full year of 2024, marking a significant milestone with a record annual revenue exceeding $1 billion.
The latest earnings report from Five9 highlighted a robust financial performance, with a 17% increase in total revenue for the fourth quarter of 2024, amounting to $278.7 million. Subscription revenue grew by 19%, contributing to this impressive performance. The company’s operating cash flow reached a record $50 million for the quarter, demonstrating strong cash generation capabilities. Five9’s adjusted EBITDA also saw a significant rise to $64.3 million, marking a 23.1% margin.
Overall, Five9’s 2024 financial results reflected a 14% increase in total revenue, reaching $1.041 billion, with adjusted gross margins and EBITDA margins improving over the year. The company managed to turn around its financial position from a GAAP net loss of $81.8 million in 2023 to a reduced loss of $12.8 million in 2024. Non-GAAP net income also increased, underscoring the company’s ability to enhance profitability metrics.
Looking ahead, Five9 has provided optimistic guidance for 2025, projecting revenues between $1.140 billion and $1.144 billion, and a continued focus on leveraging its AI capabilities to drive long-term growth. The management remains confident in the company’s position to sustain its momentum through strategic investments and innovations in its AI-driven platform.
