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Bandwidth Inc. Reports Strong Earnings and AI Progress

Bandwidth Inc. Reports Strong Earnings and AI Progress

Bandwidth ((BAND)) has held its Q2 earnings call. Read on for the main highlights of the call.

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The recent earnings call for Bandwidth Inc. was marked by a positive sentiment, highlighting the company’s strong financial performance and promising advancements in its AI strategy. The call underscored robust growth in enterprise voice revenue, despite a slower pace in messaging growth. The company appears well-positioned for continued success, with an increased EBITDA outlook and a record high average revenue per customer.

Strong Financial Performance

Bandwidth reported a total revenue of $180 million, reflecting a 9% year-over-year increase. The company’s adjusted EBITDA reached $22 million, surpassing expectations. Non-GAAP gross profit saw an 11% year-over-year increase, alongside a 2 percentage point improvement in gross margin, indicating a solid financial footing.

AI Strategy Gains Traction

Investments in AI voice technology are beginning to pay off, as evidenced by new multiyear deals exceeding $1 million. AI-powered calls are proving to be a lucrative segment, with the potential to generate three to four times the revenue of standard voice calls, showcasing the strategic importance of AI in Bandwidth’s growth plans.

Enterprise Voice Revenue Growth

The enterprise voice segment experienced a remarkable 29% year-over-year growth. This surge was driven by increased demand for core platform services, cloud migrations, and strategic channel partnerships, highlighting the strength of Bandwidth’s enterprise offerings.

Record High Average Revenue Per Customer

Bandwidth achieved a record average annual revenue per customer of $230,000, or $216,000 when excluding political campaign revenue. This milestone underscores the company’s ability to enhance customer value and sustain revenue growth.

Increased Full Year EBITDA Outlook

Reflecting confidence in its financial trajectory, Bandwidth raised its full year EBITDA outlook to $88 million at the midpoint. This adjustment signals the company’s expectation of accelerated growth in the latter half of the year.

Messaging Growth Slower Than Voice

While programmable messaging saw a normalized 7% year-over-year growth, it lagged behind other segments like enterprise voice. Despite this slower growth, the company remains focused on leveraging its strengths in voice services.

Forward-Looking Guidance

During the earnings call, Bandwidth provided guidance for the third quarter and full year 2025, projecting a 10% organic revenue growth for the full year at the midpoint. The company maintained its full year guidance, anticipating continued acceleration in the second half and increasing its full year EBITDA outlook to $88 million. The strong performance in global voice plans and enterprise voice revenue growth were highlighted as key drivers for future success.

In conclusion, Bandwidth’s earnings call conveyed a positive outlook, driven by strong financial results and strategic advancements in AI. The company’s increased EBITDA outlook and record high average revenue per customer are indicative of its robust market position. Despite slower messaging growth, Bandwidth’s focus on enterprise voice and AI strategies positions it well for continued success.

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