ARAMARK Holdings Corp. ((ARMK)) has held its Q4 earnings call. Read on for the main highlights of the call.
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Aramark Holdings Corp. recently held its earnings call, revealing a mixed sentiment among stakeholders. The company showcased strong growth in new business wins and client retention, alongside notable improvements in revenue and international performance. However, these positive outcomes were somewhat overshadowed by delayed revenue from new account openings and increased costs due to incentive compensation and medical expenses.
Record New Business Wins and Client Retention
Aramark achieved remarkable success with annualized gross new wins amounting to $1.6 billion, representing a 12% increase over fiscal 2024. The company also maintained an impressive client retention rate of 96.3%, resulting in a net new growth of 5.6%. This highlights Aramark’s ability to attract and retain clients effectively, contributing significantly to its overall performance.
Significant Revenue Growth
The company reported a 14% increase in organic revenue in the fourth quarter, driven by both new business and base business growth. This substantial growth underscores Aramark’s strategic initiatives and its ability to capitalize on market opportunities.
Strong International Performance
Aramark’s international operations also saw a 14% growth in organic revenue during the fourth quarter. Key geographic regions such as the U.K., Canada, Ireland, Spain, and Latin America played a crucial role in this growth, showcasing the company’s expanding global footprint.
Supply Chain Expansion
For the second consecutive year, Aramark added over $1 billion of new purchasing spend to its supply chain GPO network. This expansion reflects the company’s commitment to enhancing its supply chain capabilities and supporting its growth trajectory.
Leverage Ratio Improvement
Aramark achieved a leverage ratio of 3.25x, marking the lowest level since the company went private in 2007. This improvement indicates a stronger financial position and increased flexibility for future investments.
Delayed Revenue from New Account Openings
The timing of new account openings was adjusted, which impacted the fourth quarter revenue. This delay highlights the challenges in aligning operational timelines with financial expectations.
Higher Incentive-Based Compensation
Incentive-based compensation increased by $25 million in the quarter due to record net new business, affecting the adjusted operating income margin by 70 basis points. This reflects the company’s strategy to reward performance, albeit at a cost to margins.
Health Care Costs
Higher prescription claims and GLP-1 costs were significant, leading to a reduction in elective lifestyle prescription coverage. This decision underscores the company’s efforts to manage rising healthcare expenses.
Major League Baseball Playoffs Impact
The outcome of the MLB playoffs did not meet expectations, affecting revenue from related businesses. This serves as a reminder of the external factors that can influence financial outcomes.
Forward-Looking Guidance
Looking ahead to fiscal 2025, Aramark anticipates continued growth and strategic achievements. The company projects organic revenue growth of 7% to 9% for fiscal 2026, alongside a 12% to 17% increase in adjusted operating income. They also aim for an adjusted EPS of $2.18 to $2.28 and plan to reduce their leverage ratio below 3x. Aramark remains focused on delivering exceptional service and maintaining high retention levels, targeting net new growth of 4% to 5% of prior year revenue in fiscal 2026 and beyond.
In conclusion, Aramark’s earnings call painted a picture of robust growth and strategic progress, despite some challenges. The company’s strong performance in new business wins, client retention, and international markets sets a positive tone for future endeavors. However, the impact of delayed revenues and increased costs serves as a reminder of the complexities in managing growth. Overall, Aramark appears well-positioned to continue its upward trajectory, with promising guidance for the coming fiscal years.

