New updates have been reported about Numa.
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Numa has expanded its role in dealership customer operations by integrating its AI Appointment Agent with Tekion’s Automotive Retail Cloud (ARC), a move that embeds Numa more deeply into the automotive retail tech stack and broadens access to dealers already standardized on Tekion. The API-based integration allows Numa to write service appointments directly into Tekion’s ARC Service Scheduler, eliminating duplicate data entry and tightening workflows between voice AI, service departments, and business development centers.
For Numa, this partnership reinforces its strategy to be the AI layer for dealership customer operations across leading dealer management and retail platforms, while supporting dealers’ efforts to handle high call volumes and staffing constraints. Citing internal data that the average dealership misses 158 service appointment calls per month, CEO and co‑founder Tasso Roumeliotis positioned the integration as a revenue-capture and productivity play, enabling customers to book service 24/7 via voice AI while freeing BDC staff for higher-value tasks. Numa, which serves more than 1,200 dealerships in the U.S. and Canada and has raised $55 million from institutional investors, frames this capability as part of its mission to help dealers materially increase profitability by 2027, signaling continued investment in partnerships within large, open ecosystems like Tekion’s Automotive Partner Cloud.