New updates have been reported about Luma Health.
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Luma Health is using the Becker’s Healthcare Annual Meeting in Chicago to spotlight its Operational AI platform and its role in automating patient access for large health systems in the U.S. and abroad. The company will center its message on how its technology reduces contact center workload and accelerates time to care, positioning Luma as an infrastructure player for AI-driven operational efficiency in healthcare.
A featured session will pair Luma president and co‑founder Aditya Bansod with UAMS executive Michelle Winfield‑Hanrahan to detail how UAMS moved from basic Epic automation to autonomous AI workflows that now save hundreds of staff hours each month. Luma will also use its booth presence to demonstrate revenue- and efficiency-focused use cases—such as AI-triggered outreach on care gaps, dynamic digital ads for high-value service lines, automated referral management integrated with Epic, and conversational AI for appointment handling—underscoring its strategy to help health systems navigate a crowded AI vendor landscape and adopt scalable, operations-first AI deployments.